Leanne is the Brand and Retail Director at Blackjack Promotions, the travel retail and brand experience, experiential and staffing specialist.  Her career in the travel retail sector began over 20 years ago. During this time with Blackjack Promotions the business has enjoyed great success as the UK’s largest provider of staffing in the travel retail arena. Leanne has worked in several key roles, leading operations as well as client services for the business’ large portfolio of luxury brand clients. 

Throughout her career Leanne’s key focus and expertise has been in understanding the chemistry between people and brands and recruiting and training highly motivated and knowledgeable brand ambassadors to enhance the customer experience and promote brand engagement. 

With a deep understanding of the customer journey and the importance of having the right people representing you in the travel retail environment, Leanne is passionate about ensuring the customer experience converts the consumer into a brand advocate.