Alana is accountable for overseeing all aspects of our HR function. She provides strategic guidance and leadership in creating a vision and direction for all HR-related programs, policies, and procedures, including resourcing, CSR, and learning and development.

Alana has been a member of our team since 2006, when she joined as an HR assistant. Her ambition and focus have propelled her through several internal promotions, and she now holds the position of director, which she assumed in 2015.

As a qualified HR expert, Alana plays a pivotal role in day-to-day operations, guiding incoming and outgoing contract transitions and ensuring adherence to company and legislative criteria.

Alana is not only a key influencer but also an experienced mediator, with a proven track record of developing excellent relationships with external stakeholders, and holds responsibility for all employee, trade union, and labor relations negotiations.

In addition, Alana represents ABM on several key external platforms, including the Irish Contract Cleaning Association and Joint Labour Committees. Alana holds the Chartered Fellow status with CIPD (Chartered FCIPD).